The Procurement Concierge
Welcome to The Procurement Concierge Your On-Demand Procurement Office
How It Works: From Task to Transformation
Our concierge workflow is built for speed, quality, and impact – giving you a seamless route from request to results
Onboard with Plug Concierge
Get started with a simple 1-year Master ServicesAgreement (MSA).
Our minimum entry package, Plug Lite, gives you flexible access to task support when you need it.
Submit Your Request
You let us know what you need – whether it's a one-off task, leadership support, or a complex procurement challenge. We guide you through a structured intake to capture objectives, timelines, and scope.
Task Scoping & Matching
Every request is reviewed and scoped by our concierge team. Based on your requirements, we match you with the most suitable Plug Expert - a vetted procurement professional with direct experience in your industry or category.
Expert matching by skill, category, and seniority
Real-world experience from former Heads of Procurement, Buyers, Analysts, and SMEs
Flexible involvement: short-term, project-based, or advisory
Delivery & Updates
Your Plug Expert gets to work - with timelines and milestones agreed upfront. You'll receive regular updates and can communicate directly with the concierge team throughout.
Streamlined workflow
Regular progress check-ins
Resource sharing via secure workspace
Quality Assurance
Depending on the task level, your deliverable is reviewed by a QA Partner – a senior procurement leader with 12+ years’ strategic experience.
QA reviews are mandatory for heavy/strategic tasks
You receive structured feedback and recommendations
Final sign-off ensures consistency, quality, and alignment
Delivery & Reflection
Once complete, you receive your final output packaged professionally with optional value-adds like a delivery summary, insights, or next-step recommendations.
Delivered in your preferred format
Optional ROI snapshot or implementation tracker
Concierge+ support for follow-up actions (e.g. training, coaching, stakeholder comms)
Concierge-led intake to help shape your request
Access to our talent pool of vetted procurement SMEs
Optional QA Partner review on key deliverables
Fast mobilization – most tasks start within 24–72 hour
Flexible, secure, and always focused on outcomes
Ready to Work Together?
Let’s build a better procurement function – task by task, strategy by strategy.
